At Coinbase our mission is to create an open financial system for the world. As the Quality Assurance Manager, you would contribute directly to this mission by ensuring that communications with our customers are of the highest quality. You will develop and manage a QA program to ensure our customer-facing teams are using clear, concise, and helpful language to assist our customers. You understand how to provide actionable feedback to Coinbase teams whether they are in-house or outsourced and will ensure that overall quality is maintained as we grow. You will work closely with Support team management to set and achieve QA goals.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To apply for this job please visit the following URL: https://www.coinbase.com/careers/988845